Forex.Com

1.BROKER PROFILE

Company Name: FOREX.com
Website Address: http://www.forex.com
Headquarters: Bedminster One

135 US Highway 202/206

Suite 11

Bedminster, NJ 07921, USA

Country: United States
Other offices countries: Subsidiaries: UK, Australia, Singapore, Japan

Other Offices: Korea

Phone: +1 908-731-0750
Year of company’s foundation: 1999
Year of company’s forex division foundation: 1999
Client base: Individuals (IBs, Money Managers, White Label partners, please visit www.gaincapital.com).
Business Nature: Forex Dealer
Liquidity Providers: Our best execution goal is supported by liquidity relationships with some of the world’s leading FX banks, such as UBS, Barclays and Goldman Sachs.
Regulated by: NFA(US), CFTC(US), FCA (UK), Australian Securities and Investments Commission, ASIC(AU) and FSA (JP)

2. ACCOUNTS

Leverage: 50:1 Major Pairs, 20:1 Minors (US)

200:1 (UK and AU entities only)

Pip spread on majors:

PRO as low as

EUR/USD: 1.3
GBP/USD: 1.3
USD/JPY: 1.3
USD/CHF: 1.3
AUD/USD: 1.1
EUR/CHF: 1.3
EUR/GBP: 1.2
USD/CAD: 1.3
Commisions description: At FOREX.com, you can trade on spreads as low as 1.1 pips on the most popular currency pairs. Our competitive pricing is coupled with a commitment to deliver the best possible execution on each and every trade. As always, you pay no commissions at FOREX.com. Your only transaction cost is the dealing spread – the difference between the bid and the ask price.
Fractional pip pricing: Y
Mobile trading: Y
Free demo account: Y
Open Demo account: Open free forex demo account with Forex.com
Duration: 30 days
Description: Whether you’re new to currency trading or already an experienced forex trader, our risk-free $50,000 practice account is an ideal way to get started at FOREX.com. At FOREX.com, advanced trading tools, 24-hour customer support during trading hours, and a secure online trading experience are all part of our commitment to offer more to the individual investor.
Open Live Account: Open live trading account with FXCM
Regular Account: Y
Minimum account size for Regular Account: $2,500
Mini Account: Y
Minimum account size for Mini Account: $500 US

$250 (UK & AU)

Micro Account: Y (MetaTrader accounts only)
Minimum account size for Micro Account: $500 US

$250 (UK & AU)

Accounts denominated in non-USD currencies: CHF, EUR, GBP, JPY (AUD, NZD in AU only)
Segregated Accounts: Y (UK, JP, and AU accounts only)
Payment methods: FOREX.com offers clients four convenient ways to fund their trading account. Fund your account via credit card, eCheck (US only), wire or check.
Services: Trading 24 hours a day from Sunday 5pm ET – Friday 5pm ET. Commission free trading (FOREX.com is compensated through the bid/ask spread). Web-based trading platform requires no download or installation. Free access to charting, news and research. 24 hour customer support via phone, email, and chat during trading hours. Mobile trading available.
24 Hour trading: Y
Hedging Facilities: Y (MetaTrader, UK and AU accounts only)
Order Types: Market, limit, stop loss, If/Then, If/Then OCO, OCO, trailing stop
FIFO Rule: Y (ForexTrader and MetaTrader US)
Scalping: Y
Scalping Policy: N/A
Swap Free Accounts (Shariah Law): Y
PAMM: Y
PAMM description: Customized tools and reporting for money managers.
Pairs Offered: AUD/CAD

AUD/CHF

AUD/JPY

AUD/NZD

AUD/USD

CAD/CHF

CAD/JPY

CHF/JPY

EUR/AUD

EUR/CAD

EUR/CHF

EUR/CZK

EUR/DKK

EUR/GBP

EUR/HUF

EUR/JPY

EUR/NOK

EUR/NZD

EUR/PLN

EUR/SEK

EUR/TRY

EUR/USD

GBP/AUD

GBP/CAD

GBP/CHF

GBP/JPY

GBP/NZD

GBP/USD

NZD/CAD

NZD/CHF

NZD/JPY

NZD/USD

SGD/JPY

USD/CAD

USD/CHF

USD/CZK

USD/DKK

USD/HKD

USD/HUF

USD/JPY

USD/MXN

USD/NOK

USD/PLN

USD/SEK

USD/SGD

USD/TRY

USD/ZAR

ZAR/JPY

Other instruments: Spot metals (UK and AU entities only)

CFDs (UK and AU entities only)

3. TRADING PLATFORMS

Platform Name: FOREXTrader PRO, FOREXTrader Web, Mobile Trading: iPhone and Android applications.
Platform Description: Our FOREXTrader platforms combine ease of use, flexibility and a full suite of professional charting and order management tools, all on a single screen. Best of all, you can use the same User ID and Password to switch between platforms at will, putting you in control of your trading experience. No debit balance guarantee. Free access to charting, news, and research. 24-hour customer support via phone, email and chat during trading hours. Wireless trading available. USD, EUR, CAD, YEN, CHF, AUD and GBP deposits are accepted.
Platform Name: MetaTrader 4 and MT4 Mobile
Platform Description: Traders can benefit from all of the features of the MetaTrader 4 trading platform, as well as the competitive pricing and services of FOREX.com. This highly intuitive platform with advanced trading capabilities offers you the ability to place advanced orders – including hedge support for strategies that require placing opposing trades (UK and AU only).
Trading from charts: Y
EA Compatibility: Y (MetaTrader only)
Platform Video Tour: Y
Platform Video Tour URL: http://www.forex.com/tour/windows.html

4. SUPPORT

FreePhone: Toll Free US: 877-367-3946

Freephone UK: 0800 032 1948

Freecall Australia:  1800 052 278

Toll Free Japan: 0120-288-168

Fax: US: 1-908-731-0701

UK: +44 (0) 208100 5599

AU: +61 2 9221 0591

E-mail: info@forex.com
E-mail average response time: 1 business day
Live chat: Y
Languages: English, Chinese Traditional, Chinese Simplified, Arabic, Russian, and Japanese
Dealing Desk Support: Y
Dealing Desk Support Hours:
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Description: delta_black 24 hours a day from 10AM Sunday to 5PM Friday (ET)
Description: delta_black Saturdays 9AM to 5PM (ET)
Technical Support: Y
Tech Support Hours:
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Description: delta_black 24 hours a day from 10AM Sunday to 5PM Friday (ET)
Description: delta_black Saturdays 9AM to 5PM (ET)
FAQ http://www.forex.com/forex-faqs.html

5. EXTRA SERVICES

Educational Programs: Y
Educational Programs Description: Discover how our learning resources can help you expand your currency trading knowledge. Watch video tutorials, attend our webinars, and read through a library of articles touching on every area of Forex trading.
Educational Programs link: http://www.forex.com/Learn
News service: Dow Jones Newswire, RTT News
Research: Our experienced research team provides robust market analysis you won’t find anywhere else, from real-time commentary to essential daily and weekly reports that summarize key market developments with an insightful perspective. Also, access a full breadth of institutional -grade research to help you monitor the Forex market – their reports combine a chartist’s approach with traditional and proprietary indicators and pattern recognition to evaluate directional moves, identify price targets, and scan the markets for potential trade ideas.
Awards: FT Investors Chronicle, Best Forex Platform (2010)

Middle East Online Trading Summit, Best Retail Services Provider (2010)

Moscow Forex Expo, Best US Broker (2010)

Shares Awards, Best FX Broker (2010)

Click here to view more

6. LEADS

Leads Generation Email: sales@forex.com

7. SOCIAL MEDIA

Forex.com Twitter: http://twitter.com/#!/forexresearch

Facebook: https://www.facebook.com/forex.com

Forex.com Research Team Twitter: http://twitter.com/#!/forexdotcom

RSS Feed: http://www.forex.com/weekly.xml

8. COUNTRIES EXCLUDED:

Nigeria

Afghanistan

Burma (Myanmar)

Cote d’Ivoire (Ivory Coast)

Cuba

Democratic Republic of Congo

Former Liberian Regime of Charles Taylor

Iran

Iraq

Libya

North Korea

Somalia

Sudan

Syria

Unita (Angola)

Zimbabwe

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