FXCM | Forex Capital Markets

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Written by FXCM

Company Name:

Forex Capital Markets, LLC

Website Address Text:

http://www.fxcm.com/

Headquarters address and phone number:

55 Water St. FL 50
New York, NY 10041

Country:

United States of America

Phone Number:

+1 212 897 7660

Other offices countries:

USA, UK, Germany, France, Greece, Italy, Hong Kong, Australia, Chile, Japan, Tel-Aviv, Lebanon, International Offices

Year of company’s foundation:

1999

Year of company’s forex division foundation:

1999

Client base:

Retail and Institutional

Business Nature:

Broker, No Dealing Desk Execution (Forex)

Regulated by:

CFTC in the US (NFA Member# 0308179)
FSA in the UK (Firm registration #217689)
ASIC in Australia (AFSL #309763)
SFC in Honk Kong (SFC CE #AIM232)
CONSOB in Italy (#76)
Authorized in Germany by the Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin #122556)

2. ACCOUNTS


Leverage:

Maximum Approximately 50 to 1*

Pip spread on majors:

EUR/USD:

Variable, typical 2.6

GBP/USD:

Variable, typical 3.1

USD/JPY:

Variable, typical 2.4

USD/CHF:

Variable, typical 3.3

AUD/USD:

Variable, typical 2.7

EUR/CHF:

Variable, typical 3.8

EUR/GBP:

Variable, typical 2.9

USD/CAD:

Variable, typical 3.4

Commissions description:

No Commissions**

Fractional pip pricing:

Yes

Mobile trading:

Yes

Free demo account:

Yes

URL Open Demo account:

http://www.fxcm.com/free-forex-trading-demo.jsp

Duration:

The free practice account is live for 30 days, and then automatically expires.

Description:

Free Practice Trading Account

  • The FXCM Practice Account provides unlimited Live Quotes and Real-Time Charts.
  • You can test and evaluate trading strategies with no risk.
  • You can access FXCM’s Clients Services staff 24 hours, 7days a week, 365 days a year.
  • Live Buy/Sell Prices
  • $50,000 in Practice Money
  • Get FXCM’s New to Forex Trading Guide with Practice Account

 

Demo Regular Account Size:

50,000 USD

Regular Account:

Yes

URL Open Real account:

http://www.fxcm.com/open-forex-account.jsp

Minimum account size for Regular Account:

$2,000

Micro Account:

Yes

Accounts denominated in non-USD currencies:

EUR, GBP, CAD, NZD, CHF, AUD, YEN (200,000)

Segregated Accounts:

Yes

Payment methods:

Credit Card, Debit Card, Bank Wire, Paper Check, ACH

Services:

FXCM representatives are available 24 hours a day, 7 days a week

24 Hour trading:

Monday Through Friday

Hedging Facilities:

No

Order Types:

Market Order, Close Order, Entry Order, Stop Order, Limit Order, OCO Order

FIFO Rule:

Yes

Scalping:

Yes

Scalping Policy:

N/A

Swap Free Accounts (Shariah Law):

N/A

PAMM:

Yes

PAMM description:

N/A

3. PLATFORM

FXCM Inc. (NYSE: FXCM) is a global, online provider of foreign exchange (forex) trading and related services to retail and institutional customers world-wide. Founded in 1999 and headquartered in New York, NY, FXCM has operating subsidiaries regulated in a number of jurisdictions, including the United States, the United Kingdom (where regulatory passport rights have been exercised to operate in a number of European Economic Area jurisdictions, including Italy, France, Germany, and Greece), Hong Kong, Japan, and Australia.

Platform Name:

FXCM Trading Station Desktop

Platform Description:

The Forex Trading Station Desktop is our proprietary flagship technology platform, also named FX Week's "Best Retail Trading Platform" for 2009 and 2010. Trading Station Desktop combines power and functionality and is accessible through a user-friendly interface. A Windows-based platform with a wide variety of customization options for users to choose from, including a choice of sixteen languages.

  • No Dealing Desk Forex Execution
  • Fractional pricing—in one-tenth of a pip
  • 24-hour tight bid and ask spreads
  • Live streaming prices for more than 24 currency pairs
  • Trade from Charts, One-Click Trading, and Customization
  • +600 Custom Indicators and automated Trading
  • Platform now available on iPad and Android tablets

 

Trading from charts:

Yes

EA Compatibility

No Restrictions

Platform Video Tour

Trading Platform Video Tour

Platform Video Tour

http://www.fxcm.com/forex-software-preview.jsp

Platform Name

FXCM Trading Station Mobile

Platform Description:

The Trading Station Mobile Platform is available for iPhone, BlackBerry, Android, and Windows Mobile.

  • VIEW LIVE STREAMING RATES-View live streaming rates and spreads on-the-go.
  • PLACE MARKET AND ENTRY ORDERS-Place market and entry orders with only a few clicks.
  • MANAGE LIVE TRADES AND ORDERS-View real-time P/L. Close all or a portion of live trades.
  • MONITOR BALANCE AND MARGIN LEVELS-View balance, equity and margin levels—all on one screen.
  • ACCESS AND ANALYZE CHARTS, NEWS AND REPORTS-Streaming news and real-time charts provide actionable trading information.

Trading from Charts

Yes

EA Compatibility

No Restrictions

Platform Video Tour

Yes

Platform Video Tour URL:

http://www.youtube.com/user/ForexCapitalMarkets#p/u/59/nbQef1AOe2s  

Platform Name:

FXCM Active Trader

Platform Description

Active Trader provides a three-dimensional market view: Price, Available Liquidity, and Market Depth. Active Trader gives you the same type of view as a market maker.

  • Minimum: $50,000 deposit OR trade more than 10M per month in notional volume
  • Up to 10 levels of market depth
  • View Available Liquidity at Each Price Level
  • One-Click Market Orders with the option to pre-set stops/limits
  • Ideal for scalping and short-term trading

Trading from charts:

Yes

EA Compatibility:

No Restrictions

Platform Video Tour:

Yes

Platform Video Tour URL:

http://blip.tv/fxcm/fxcm-active-trader-platform-tour-4023679

Platform Name:

FXCM Trading Station Web

Platform Description

Trading Station Web is an online forex trading platform designed to offer similar features and a similar trading experience to FXCM's award winning desktop platform, Trading Station Desktop. Can now be used with any Trading Station account login.

  • No Downloading or Installation Required
  • Works on Mac computers
  • Accessible from behind most personal and corporate firewalls
  • Trade Directly From Charts
  • No Dealing Desk Forex Execution

Trading from charts:

Yes

EA Compatibility:

No Restrictions

Platform Video Tour:

N/A

Platform Video Tour URL:

 http://www.fxcm.com/web-based-forex-platform.jsp

Platform Name:

Mirror Trader

Platform Description
  • Remove the Emotion and Guesswork from Trading
  • Create a Customized Portfolio from over 40 Back-Tested Systems
  • Automate Your Trading to Capture Opportunities 24 Hours a Day
  • Web-Based Automated Trading Platform—View Performance Anywhere

Trading from charts:

Yes

EA Compatibility:

No Restrictions

Platform Video Tour:

Yes

Platform Video Tour URL:

http://blip.tv/fxcm/forex-system-selector-4085965

Platform Name:

MetaTrader4

Platform Description

FXCM MT4 platform is integrated seamlessly with our No Dealing Desk Forex execution. No 3rd party bridges and no auto account syncs. We offer more features to enhance your MetaTrader 4 trading experience.

  • Accepting All EAs, including Scalping EAs
  • FREE VPS Hosting†: Have your trade robot capture trading opportunities 24 per day.
  • Programming Services unit to build EAs on demand and support EA developers

FXCM App Store professional developed trading apps for MT4

Trading from charts:

Yes

EA Compatibility:

No Restrictions

Platform Video Tour:

Yes

Platform Video Tour URL:

 http://www.fxcm.com/metatrader.jsp

4. SUPPORT


FreePhone:

+1 212 897 7660

Fax:

1 888 50 FOREX (36739)

E-mail:

This email address is being protected from spambots. You need JavaScript enabled to view it.

E-mail average response time:

30 Minutes

Live chat:

Yes

Live Chat Links: (Max. 4 links)

Customer Service: http://www.fxcm.com/faq.jsp

Forex Sales: http://www.fxcm.com/client-update-center.jsp

Technical Support: http://www.fxcm.com/contact-fxcm.jsp  

 

Languages:

English, Spanish, French, German, Russian, Arabic, Korean, Chinese, Portuguese, Italian, Scandinavian, Turkish, Greek

Dealing Desk Support:

Yes

Dealing Desk Support Hours:

Sunday 5:15 ET to Friday 4:55:pm ET
                           

Technical Support:

Yes

Tech Support Hours:

24/7

FAQ

Yes

5. EXTRA SERVICES


Educational Programs:

FXCM offers educational Forex Videos, Webinars and Seminars to learn the forex market and how you can trade it like a professional.
For more information, visit www.fxcm.com

Educational Programs Description:

Free Live Webinars
FXCM LLC offers all possible resources to become a better trader and improve your trading strategies. Over 15 hours of live instructors help.

  • Graphical analysis of many pairs of currencies, indices and commodities
  • Learn how to identify support and resistance levels in real time.
  • Learn how to identify trade set ups based on SSI real time.
  • Each session is led by an analyst and followed by questions/answers with the public.
  • For more information, Webinars

Live FXCM Currency Trading Expo

  • Beginner and Advanced Workshops Tracks
  • Free Forex Educational Workshops
  • Special Workshop Series and Guest Speakers
  • For more information, Trading Expo

DailyFX Forum

  • Interact with other traders and discuss the market
  • Share what you're learning with the trading community 
  • Post questions and receive answers from the DailyFX staff.
  • For more information, DailyFX Forum

DailyFX+ Trading Course

  • Learn to Read Charts and Time the Market
  • Learn to Identify Trends
  • Identify important Political/Economic Events
  • 60 Video Lessons for you to choose from
  • Over 15 Hours of Live Instructor Help Webinars each week
  • Community Forums to get feedback, ask questions, and share what you're learning
  • Optional Homework Assignments to test your knowledge and understanding
  • Learn more, Trading Course

New to Forex Guide

  • Learn how to trade Forex and the top elements you need to become a Forex trader.
  • More information, Free Guide

Educational Programs link:

http://www.fxcm.com/forex-trading-course.jsp

News service:

Yes , DailyFX.com

Research:

Yes, DailyFX.com

Awards:

Yes, http://www.fxcm.com/awards.jsp

About the Company:

FXCM Inc. (NYSE: FXCM) is a global online provider of foreign exchange (forex) trading and related services to retail and institutional customers world-wide. 

At the heart of FXCM's client offering is No Dealing Desk forex trading. Clients benefit from FXCM’s large network of forex liquidity providers enabling FXCM to offer competitive spreads on major currency pairs. Clients have the advantage of mobile trading, one-click order execution and trading from real-time charts. FXCM's U.K. subsidiary, Forex Capital Markets Limited, also offers CFD products and allows clients to trade oil, gold, silver and stock indices along with forex on one platform. In addition, FXCM offers educational courses on forex trading and provides free news and market research through DailyFX.com.

* Leverage is a double-edged sword, and can dramatically amplify your profits. It can also just as dramatically amplify your losses. Trading foreign exchange with any level of leverage may not be suitable for all investors.
** FXCM is compensated by a mark-up, which is automatically added to the spreads it receives from its liquidity providers, FXCM may also receive compensation for order flow from its liquidity providers. FXCM does not charge commissions on standard accounts, however, commission charges may apply for certain classes of non-standard accounts such as Active Trader.

† Maintain a $5,000 balance on your MT4 account, and the VPS is yours at no cost. If you do not meet this requirement, a fee of $30 may be debited from any of your FXCM account(s) to cover the VPS cost.
FXCM Inc., a publicly traded company listed on the New York Stock Exchange (NYSE: FXCM), is a holding company and its sole asset is a controlling equity interest in FXCM Holdings, LLC. Forex Capital Markets, LLC ("FXCM LLC") is a direct operating subsidiary of FXCM Holdings, LLC. All references on this site to "FXCM" refer to FXCM Inc. and its consolidated subsidiaries, including FXCM Holdings, LLC and Forex Capital Markets, LLC.

Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. 

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